Frequently Asked Questions
Q: What is your labor
rate?
A: Our labor rate is
$110.00 per hour. The rate also applies for travel time.
Q: Can you come to my
boat?
A: Yes. We are based out
of Sausalito and can travel to San Rafael, Tiburon,
Richmond, San Francisco and other Bay Area ports,
however we do charge travel time. We do have mobile
service trucks stocked with a sufficient inventory to
tackle problems in the field, but we are most effective
and certainly most cost-effective in Sausalito. We can
do service and diagnostic work in the field. However, if
you need major repairs we will probably require your
vessel to be at our docks or in Sausalito. We also have
a tow boat if your vessel can not run under its own
power.
Q: What do you include in
a standard service and how much do you charge?
A: In the course of a
service we will change the engine oil, oil filter,
transmission oil, fuel filter (primary and secondary as
needed), check cooling water system (impeller, sea
strainer, etc), batteries, charging system, exhaust and
related components, belts and stuffing box. Each service
is billed on a time and materials basis and varies
depending on your engine model, parts availability, boat
type, location and access to your boat.
Q: Do I have to be there
for you to work on my boat?
A: No - you do not have to
be at the boat for us to complete our work. In fact,
jobs that provide flexible access to the vessel are
processed in a more timely fashion than those who
require multiple steps to acquire access to the boat.
Q: Can I make an
appointment if I do want to be there?
A: Yes, however
appointments are difficult to make. Each job called in
falls in line and is taken sequentially. Appointment
requests are processed in the line and then once your
“turn” comes up we can call you and set up a date and
time for your appointment, however we really appreciate
flexibility and can usually process your job more
expeditiously with access to your boat.
Q: Do you service other
engines besides Yanmar?
A: Yes. We service all
makes and models. Our inventory primarily supports
Yanmar; however we stock service parts for most model
engines including Universal, Westerbeke, Perkins, Atomic
4 and some Caterpillar and Cummins.
Q: Do you work on
outboards?
A: No. Sorry!
Q: Do you work on out
drives or stern drives?
A: No, these applications
require the vessel be out of the water and we do not
have the facilities to lift boats out of the water.
If you have other
questions, please contact us 415-332-5478 and we will be
glad to speak with you.

|