Marine Engine Sales and Service For Over 30 Years



FAQs |

Frequently Asked Questions

Q: What is your labor rate?
A: Our labor rate is $120.00 per hour. The rate also applies for travel time.
 
Q: Can you come to my boat?
A: Yes. We are based out of Sausalito and can travel to San Rafael, Tiburon, Richmond, San Francisco and other Bay Area ports, however we do charge travel time. We do have mobile service trucks stocked with a sufficient inventory to tackle problems in the field, but we are most effective and certainly most cost-effective in Sausalito. We can do service and diagnostic work in the field. However, if you need major repairs we will probably require your vessel to be at our docks or in Sausalito. We also have a tow boat if your vessel can not run under its own power.
 
Q: What do you include in a standard service and how much do you charge?
A: In the course of a service we will change the engine oil, oil filter, transmission oil, fuel filter (primary and secondary as needed), check cooling water system (impeller, sea strainer, etc), batteries, charging system, exhaust and related components, belts and stuffing box. Each service is billed on a time and materials basis and varies depending on your engine model, parts availability, boat type, location and access to your boat.
 
Q: Do I have to be there for you to work on my boat?
A: No - you do not have to be at the boat for us to complete our work. In fact, jobs that provide flexible access to the vessel are processed in a more timely fashion than those who require multiple steps to acquire access to the boat.
 
Q: Can I make an appointment if I do want to be there?
A: Yes, however appointments are difficult to make. Each job called in falls in line and is taken sequentially. Appointment requests are processed in the line and then once your “turn” comes up we can call you and set up a date and time for your appointment, however we really appreciate flexibility and can usually process your job more expeditiously with access to your boat.
 
Q: Do you service other engines besides Yanmar?
A: Yes. We service all makes and models. Our inventory primarily supports Yanmar; however we stock service parts for most model engines including Universal, Westerbeke, Perkins, Atomic 4 and some Caterpillar and Cummins.
 
Q: Do you work on outboards?
A: No. Sorry!
 
Q: Do you work on out drives or stern drives?
A: No, these applications require the vessel be out of the water and we do not have the facilities to lift boats out of the water.
 
If you have other questions, please contact us 415-332-5478 and we will be glad to speak with you.
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